Go ACH Security: 2FA, Password & IP Whitelist

Go ACH User Guide

Go ACH Security Settings

Go ACH security settings centralize the protections on your account: two-factor authentication via Authy, password management, IP whitelisting, and a record of recent logins. Open the Security footer link to manage them all.

Overview

What’s on the Security screen

  • Two-Factor Authentication — uses the Authy app. Click Enable 2FA to set it up and Backup Codes for fallback codes if you lose your device.
  • Password — shows when it was last changed and the date you must change it by; click Change Password to update.
  • IP Whitelist — click Whitelist to restrict access to specific IP addresses.
  • Login and IP Information — your current and previous login times and IP addresses, so you can spot unexpected access.
Steps

How to enable two-factor authentication

  • Click Security in the footer.
  • Click Enable 2FA and follow the Authy setup; save your Backup Codes.
  • Use Change Password before the required-by date.
  • Review the Login and IP Information for anything unfamiliar.

Complete password and 2FA changes yourself on this screen — never share passwords or one-time codes with anyone. To require 2FA for everyone, use the Organization Security options in Go ACH preferences, and review who has access via manage users in Go ACH.

Common questions

Frequently asked questions

How do I enable two-factor authentication in Go ACH?
Open Security, click Enable 2FA, follow the Authy app setup, and save your backup codes.

How do I change my password?
On the Security screen, click Change Password. The screen also shows the date you’re required to change it by.

What is the IP whitelist?
A control that restricts account access to approved IP addresses. Click Whitelist on the Security screen to configure it.

How do I review my login history?
The Login and IP Information section shows your current and previous login times and IP addresses so you can spot unexpected access.

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