Go ACH User Guide
How to Manage Users in Go ACH
To manage users in Go ACH, open the Users footer link, then click New User to add a person and set their login and role — or use the row icons to edit, remove, or log in as an existing user. Because ACH users can move money, grant access carefully.
Controls & columns
Controls and columns
- Filter Users + Filter — search the user list.
- New User — add a person and set their login and role.
- Columns — Name, User Login, Email, Org Type, Org Name.
- Log-in-as icon — log in as this user (for support).
- Pencil icon — edit a user. ✖ icon — remove a user’s access.
Steps
How to add or remove a user
- Click Users in the footer.
- Click New User to add someone; fill in their name, login, email, and role, then save.
- Use the pencil to edit an existing user or the ✖ to remove access.
Grant access carefully — ACH users can move money. Remove accounts promptly when someone leaves, and consider enabling organization-wide two-factor authentication in Go ACH security settings. Back to the Go ACH user guide.
Common questions
Frequently asked questions
How do I add a user in Go ACH?
Open the Users screen, click New User, fill in the person’s name, login, email, and role, then save.
How do I remove a user’s access?
Click the ✖ icon on the user’s row to remove their access. Do this promptly when someone leaves.
What is “log in as” used for?
It lets a permitted admin log in as another user to provide support or troubleshoot their view.
How do I control who can move money?
Limit who has user accounts, assign appropriate roles, and enable organization-wide two-factor authentication via the Security screen.
Get started with GoACH
Tell us about your business and processing needs and a GoACH specialist will follow up, typically within one business day.